Hydratec’s return to operational services under strict COVID 19 guidelines.

As of Monday 11th May 2020, Hydratec will be returning to fully operational services from both our Yateley and Heywood facilities.

We continue to remain partly operational until 11th May, to support requests relating to the NHS and other of the UK’s front-line essential services for on-site support and for the dispatch of critical stock parts when required.

Key personnel can still be contacted directly via their mobile phones, (numbers provided to existing customers).

To protect our staff, we will be following the distancing and hygiene standards as recommended by the Government relating to Covid-19. Returning to work, repair and modernisation engineers will all be correctly equipped with face masks, gloves, visors and goggles and thoroughly briefed on COVID 19 distancing and safety procedures prior to visiting any work site.

Our Senior Managers will be prioritising all jobs and projects that were already in progress or due to start prior to the lockdown. We are happy to discuss timelines for any new jobs or projects and appreciate your understanding whilst we clear the backlog of work.

Technical support is available through the usual channels and by emailing sales@hydratec-lifts.co.uk we will do our utmost to respond as soon as possible.

Thank you for your understanding.

Rob Keane

04 Apr

Streamlined Delivery from Hydratec’s New Online Shop

This week, Hydratec becomes the largest hydraulic specialist in the UK lift industry to offer branded OEM parts for sale via an online shop. Our new virtual store, which opened its digital doors on Tuesday, simplifies the order process, letting our customers browse and choose from a full range of products before receiving expert advice from one of our hydraulic lift specialists and a speedy dispatch.

The clear, easily-navigable site is ordered by product category, making it simple to find the products you’re looking for, from Stauff clamps to valve seal kits to hydraulic spares. Our selection of products includes only parts which are up-to-date and compliant, from a wide range of the most respected hydraulic lift part manufacturers in the industry, including Bucher Hydraulics, Blain, Algi, GMV and Hydronic.

Our renowned customer service really comes into play once the products are chosen. No long forms to fill out, our speedy system just requires an email address – and users will be sent a personalised quote from one of the Hydratec team. For new customers, our hydraulic lift experts are on hand to talk about specific requirements and ensure we supply the best parts for each project.

Customers who hold an account with us can expect an even quicker turnaround – following agreement to the quoted price, orders can be dispatched from our in-house warehouse and on their way in no time at all.

Streamlining the order process, we hope to deliver orders more quickly – allowing our customers to deliver their projects more quickly too!